tmRes™

Hotel reservation systems must be more than a utilitarian Web function.

It is your virtual Front Desk and increasingly, the primary contact your customer has with your hotel; which is a two way street. Not only is it your customer’s first interaction with you – it is the start of your interaction with your customer. And what you do with it can determine the life-long value of the customer and future sales/profit margins.

Our agency works with businesses to bend Internet technologies to deliver more than just room reservation services. Powered by tmFrontDesk™, a Web-based reservation engine for single or multi-site chains - single or multi-owner groups – we design online customer experiences that:

- improve customer satisfaction and site usability, which increases conversion;
- power your sales & marketing staff with tools to increase your business’ responsiveness and improve efficiencies.

Beyond room reservation services, we offer an enhanced marketing and operational tool that include:

- Content-managed, conference sales micro sites and booking facilities
- e-commerce solutions for hotel or affiliate shops and services
- itinerary planning tools for hotel or affiliate properties
- customer relationship database management tools
- digital marketing solutions and strategies for personalized communications
- lead management tools and alerts
- and more.

Don’t offer online reservations. Develop a relationship with your customer.
Call us. We can show you how.